Teaching and Reflecting

Being a teacher is about making meaningful connections with and for learners, guiding them toward your learning objectives.

To be effective, teachers must not only incorporate proven pedagogical practices but be willing to reflect, opening themselves up to opportunities for continuous improvement.

In this section, we cover a few teaching best practices, particularly approaches to and methods of delivery, as well as common strategies for thoughtful reflection.

Teaching

You’ve identified your audience and learning objectives, crafted your narrative, and developed your slide deck; you’re ready.

Whether you're in a boardroom, a conference hall, or even in virtual environments, your goals for delivering instructional content to adults should remain the same: You need to engage (and perhaps inspire!) your learners, convey your content effectively, and leave a lasting impression on them that contributes to their professional skills and ultimately impacts their performance as a practitioner in the RMI industry.

Below you’ll find a series of tips and techniques to help prepare you for the classroom.

First and foremost, it’s important to stick to the learning objectives you established early in your introduction. You identified those as key takeaways for your learners in the planning stages—these are skills you want them to be able to apply as working professionals in the industry—and if you find yourself straying from them, you’ll need to course correct.

The trick, then, is to balance a rigid focus on your learning objectives with a variety of instructional methods. Research suggests that adults’ attention spans begin to wane around the 20-minute mark (Cooper & Richards, 2016). As such, regularly pivoting to different modalities of instruction over the course of a session can help keep your learners present and engaged. Simply put, dynamic instruction (incorporating lecture, knowledge checks, discussion questions, etc.) improves learning outcomes because it regularly demands engagement from the learner.

Framing instruction around common problems and experiences in the industry is critical for adult learners. They thrive when instruction is pragmatic, significant and relevant to the position they’re in or the position they’re looking to grow into, and are eager to connect existing knowledge with your instructional content.

While learning objectives for adults address why they should learn something, instructional content should regularly reinforce how learners can apply it in the industry. Below are a few strategies to get at that how.

  • Simple rhetorical devices can go a long way in recognizing your learners’ current contributions to and experiences in the profession. Variations of “You’ve probably” statements (e.g., “You’ve probably worked with a client who…”), for instance, help anchor learners in context they’re familiar with, allowing them to make more meaningful connections between old content and new content.

  • Providing examples, or better yet, working through real-world scenarios (e.g., “Let’s say Thomas is approached by a competitor…”) helps adult learners bind key concepts to familiar workplace responsibilities. That ready-to-perform assurance can make instruction more engaging, memorable, and meaningful.

    When it comes to incorporating examples into instruction, Harrington and Zakrajsek (2017) are prescriptive: Each big idea (e.g., learning objective) should be accompanied by two examples, and each can be made more effective when paired with a strong visual aid.

  • Modeling works particularly well for process- and operationally-oriented instruction. While examples direct the instructor and learners to a real or hypothetical scenario using third-person pronouns (e.g., she, it, they), modeling positions the instructor within the scenario using first-person pronouns (e.g., I, me). In this instance, the instructor is completing a task and showcasing a skillset in front of learners who will be expected to complete a similar task in their professional careers.

Above all, it’s important to be you. Best practices can help you refine your existing approach to adult education, but they shouldn’t replace who you are, your personality, your values, your experiences as a professional in the field.

At times, however, our desire to appear credible and authoritative in a professional setting can hinder our ability to be effective instructors. Below are a few tips and tricks to keep it real.

  • Simple, conversational language has been proven to yield more effective learning outcomes than formal language (Mayer, 2009, as cited in Harrington & Zakrajsek, 2017). Simply put, concepts can be complex, but it’s up to you to explain them in the simplest terms possible. That means eliminating jargon, most acronyms and initialisms, business speak (e.g., “synergies,” “core competencies”), and even some industry terminology that may be exclusive to specific areas of the business.

    A good way to keep things conversational is to recognize and respond to your audience with snap polls, temperature checks, and rhetorical and non-rhetorical questions (e.g., “How might you handle a situation like that? How would that make you feel?”) to ensure that learners feel actively seen and heard. Providing time for learners to contribute to a session or even just self-reflect gives learners agency; they are active participants, not passive observers.

  • Invoking your professional experiences, particularly times when you’ve found a solution to a common professional challenge, is a perfect way to position yourself as an ally and fellow practitioner. You’re not teaching from a book but from lived experience, and for many learners, that will create an immediate connection between them, their experience, you, and your content.

  • Your passion for the industry can be infectious; it inspires learners and encourages them to connect with your content. As noted by Harrington and Zakrajsek (2017), enthusiasm and positive energy can keep your learners, particularly those whose experience with the content is limited, engaged, attentive, and better positioned to learn.

  • It’s OK to be explicit and even editorialize. If something is critical for your learners to meet your learning objectives, say so (e.g., “This is important!”, “If you’re going to achieve learning objective x, you need to understand this!”; Harrington & Zakrajsek, 2017).

By reflecting on their teaching methods, approaches, experiences, and outcomes, instructors can continuously refine their strategies, make informed decisions, and create more meaningful learning experiences. Carefully scrutinizing successes as well as challenges, free from bias or regret, enables instructors to grow and develop as professionals and, when implementing lessons learned, undoubtedly improve future learning outcomes.

Reflecting With Others

  • Learner feedback: Learner feedback is a valuable reflection tool for instructors. It provides insights into instructional practices and teaching methods. By listening to feedback, instructors can recognize strengths, identify areas for improvement, and adapt strategies accordingly. This fosters continuous learning, growth, and the creation of impactful learning experiences. Incorporating learner feedback into reflection empowers instructors to refine their teaching and better serve students' needs.

  • Collaborative Colleague Reflection: Collaborative colleague reflection benefits instructors by creating a supportive environment for exchanging insights, perspectives, and experiences. It fosters self-awareness, encourages continuous improvement, and expands knowledge and skills. Through collaborative reflection, instructors gain new perspectives, challenge assumptions, and explore alternative approaches. Collaborative colleague reflection enhances effectiveness, fosters professional growth, and builds a community of practice.

  • Reflecting with Industry Leaders: Instructors can seek guidance from industry leaders to gain valuable insights and reflect on their instructional success. Engaging with experienced professionals provides access to a wealth of knowledge and expertise, allowing instructors to improve instructional techniques, content relevance, participant engagement, and evaluation methods. Collaborative reflection with industry leaders enhances instructors’ understanding of successful practices and areas for improvement, empowering them to deliver impactful instructional programs with confidence.

Self-Reflecting

Goal Setting Session: Goal setting is a valuable reflective practice for instructors to enhance their teaching. By setting specific and measurable goals, instructors can assess their performance, identify areas for improvement, and establish a clear direction for professional development. Reflecting on past experiences, evaluating strengths and weaknesses, and aligning goals with desired outcomes allow instructors to critically analyze their methods, strategies, engagement techniques, and evaluation approaches. This reflective process deepens their understanding and enables informed decisions to improve future instruction, empowering instructors to take ownership of growth and strive for excellence.

Goal Setting Form:

Reflective Journaling Form:

Goal Setting Session Steps:


Meditative Reflection: Meditative reflection is a beneficial practice for instructors when reflecting on their instruction. By actively engaging in meditation or mindfulness techniques, instructors create a calm and focused mental space to gain clarity, explore their experiences, and identify insights. This practice cultivates self-awareness, fosters personal growth, and enhances empathy in future instruction. Meditative reflection nurtures a balanced and reflective approach, leading to continuous improvement in training techniques.

Meditative Reflection Checklist:

Meditative Reflection Steps:


Reflective Journaling: Reflective journaling is an excellent practice for instructors to reflect on a specific training. Journaling provides a private space to express reflections, analyze emotions, and identify patterns relevant to that training. It cultivates self-awareness and a better understanding of the effectiveness of teaching methods, participant dynamics, and the overall impact of the training. Documenting successes, challenges, and lessons learned from that training creates a valuable resource for professional development and improvement.

SWOT Analysis Form:

Reflective Journaling Steps:


SWOT Analysis: A SWOT analysis is a valuable reflective practice for instructors to assess their instruction. By examining strengths, weaknesses, opportunities, and threats, instructors gain insights into their performance and areas for improvement. It helps instructors leverage strengths, address weaknesses, identify growth opportunities, and mitigate threats. A SWOT analysis enables instructors to optimize their learning content and enhance the quality and impact of their instruction through informed decision-making.

SWOT Analysis Steps:

By following this five-step process, instructors can conduct a comprehensive SWOT analysis of their instruction. This analysis enables instructors to gain valuable insights into their performance, identify areas for improvement, and capitalize on opportunities. By leveraging their strengths, addressing weaknesses, exploring opportunities, and mitigating threats, instructors can make informed decisions to optimize their learning content and enhance the quality and impact of their instruction. Ultimately, this process helps instructors refine their instructional approach and deliver meaningful learning experiences to their learners.

References

Cooper, A.Z., & Richards, J.B. (2016). Lectures for adult learners: Breaking old habits in graduate medical education. The American Journal of Medicine, 130(3), 376-381. https://www.amjmed.com/article/S0002-9343(16)31217-7/fulltext

Harrington, C., & Zakrajsek, T. (2017). Dynamic lecturing: Research-based strategies to enhance lecture effectiveness. Stylus.